Have you bought an e-vignette for a non-existing number plate? You can now get a refund

“If you made a mistake during the purchase of a new electronic vignette and entered a wrong combination of characters in number plate or filled out a wrong country of registration, starting from 19 April you can request a refund”, said Lucie Bartáková from the State Fund for Transport Infrastructure (SFDI). Ms Bartáková adds, “The claim applies to any e-vignette purchased in the past, provably assigned to a non-existing number plate, bought online or in a shop. However, if the driver bought an e-vignette for a number plate, which exists but has a different owner, the refund is not possible. We have to protect the system from a potential misuse.”

1)    Fill out an application (Application for the Refund of the Motorway Vignette Fee) on edalnice.cz

2)    Attach a simple copy of the Confirmation of Payment of the Motorway Vignette Fee. In case you entered a wrong country of registration, attach also a simple copy of vehicle registration book.

3)    Foreign drivers must also include an extract from a vehicle registry of the country listed as a country of registration. The extract must be officially translated to Czech (except of Slovakia).

The filled out application shall be then delivered to the SFDI by one of the following ways:

•    Electronically with an electronic signature (electronic signature, identification number of data mailbox, authorised conversion of officially verified signature); or
•    By mail, or in person, to the SFDI (the application must include an officially verified signature to prove the applicant’s identity).

The SFDI will then send a request to the Ministry of Transport to verify, whether the claim is justified, i.e. that the vehicle with such number plate does not exist. If the non-existence is proven, the money will be refunded to the applicant’s bank account from which the original payment was done. If the applicant paid for the e-vignette in cash, they must fill out a bank account number in the application.

Since the beginning of e-vignette sale in December 2020, more than 2,335,264 have been sold, out of which more than 80% via an online shop.